Voicemail closes at 5. We answer.
The emergency call you miss at 9pm books your competitor. We answer your nights, weekends, and overflow in English or Spanish, book the callback, appointment, or estimate, and warm-transfer the urgent ones straight to your on-call tech.
- Nights, weekends, overflow
- Emergencies warm-transferred
- English & Español
- Keep your number
¿Sus clientes hablan español? Contestamos en su idioma.
It answers. It books. It hands off.
A warm voice picks up the second your line rings after hours, on the phone, by text, and in the web chat on your site. It captures the lead first, every time. Then it does what your business needs.
Books the job
It captures the lead and books the callback, appointment, or estimate straight into your calendar, or promises a callback and logs it. You choose the outcome, and it sticks to it.
- Works your phone line, texts, and web chat.
- Name, number, address, issue, and urgency, delivered to your CRM, inbox, or phone.
- Texts and web chats get the same answer as calls.
Warm-transfers emergencies
A burst pipe at 9pm follows your emergency rules and reaches a real person on your on-call line, with the full story attached, so nobody repeats themselves at midnight.
- Your rules decide what counts as urgent.
- If nobody picks up, the message reaches you right away.
- The handoff carries the whole conversation.
Follows your hours
It uses your own business hours to know when you are closed, and it answers only then. Your day staff keep the daytime, exactly as they do now.
- Covers nights, weekends, and busy-hour overflow.
- Keep your number. Forward only the after-hours line.
- No new hardware, and nothing changes for your day crew.
Listen to a night call.
Pick a moment and press play. This is what your callers hear at 9pm, in English or Spanish, and the transcript reads along below.
More than one in eight people in the US speaks Spanish at home. An English-only line sends those callers to voicemail, and then to the competitor who answered in Spanish.
Every clip is a real product call flow: a booking, a night emergency, a win-back, and one handled start to finish in Spanish.
- It hears English or Spanish on its own. No press 2.
- Spanish costs the same. Built in, not an add-on.
- The whole call happens in one language, from hello to booked.
A real team behind every night call.
Sollingual was built by the people who answer the phones at a plumbing and HVAC company in Sonoma County, and who got tired of losing night calls to voicemail.
The call you would have missed.
A water heater leaking all over a garage, triaged and warm-transferred while you sleep. We never pretend a person is a machine, and we never pretend a machine is a person.
A human answering the after-hours line is a feature you turn on, not a fallback.
One flat price. No meters.
Unlimited calls, texts, and web chat in English and Spanish for normal business use. No minute meters, no overage, no surprises.
Cheaper than a night-shift answering desk, and it speaks two languages. One recovered job usually pays for the month.
Setup is done for you. Tell us your hours, your services, your team, and your service area, and we build your line from that. Days, not weeks.
Prices in USD. Plus a one-time $1,000 setup. Very high call volumes are quoted as Enterprise, and we will tell you long before you ever reach that point.
Want the daytime handled too? The 24/7 Call Center answers around the clock for $2,499 a month.
See the 24/7 Call CenterAfter Hours Call Center
Plus a one-time $1,000 setup. Unlimited for normal business use.
- Includes Lead Generation, a $499 value: 5 campaigns, up to 2,500 contacts
- Unlimited after-hours calls, texts, and web chat for normal business use
- English and Spanish on every call and text, no surcharge
- Books callbacks, appointments, and estimates, or warm-transfers to your team
- Emergency triage and on-call routing, on your rules
- Every lead delivered by text, email, or CRM, with call summaries
After Hours, in plain terms.
Four straight answers. Ask us anything else in the chat.
Can I use it just for nights and weekends?
Yes. That is exactly what the After Hours Call Center is for. It uses your own business hours to know when you are closed, and it covers your nights, weekends, and busy-hour overflow. Your day staff keep answering during the day.
What happens with an emergency call at night?
It follows your emergency rules. An urgent call, like a burst pipe at 9pm, is warm-transferred straight to a real person on your on-call line, with the full story. If nobody picks up, it takes a message and sends it to you right away.
Does it really answer in Spanish?
Yes. It hears English or Spanish on its own, with no press 2 for Spanish, and it books the job in that same language. Spanish costs the same. It is not an add-on.
What does it cost?
A flat $999 a month plus a one-time $1,000 setup. Unlimited calls, texts, and web chat for normal business use. No minute meters, no overage, and you keep your own phone number.
Round out your coverage.
After Hours is one piece of the lineup. Here is the rest, ready when you are. Everything speaks English and Spanish, and everything carries one flat price.
24/7 Call Center
Every call, text, and web chat answered day and night, in English and Spanish. Take the phone off your plate for good. $2,499 a month.
See 24/7 Call CenterLead Generation
Reach out to past customers and unsold estimates in English and Spanish, and bring the ones that got away back onto the calendar. $499 a month, first campaign free.
See Lead GenerationSee it on your line.
Book a 15 minute demo and we will walk you through your own after-hours setup and play back exactly what your callers would hear, in English or Spanish. Then we set it up for you. Days, not weeks, and no new hardware.
We will ask about your hours, your services, and how you want emergencies handled. Fifteen minutes covers it.
Prefer email? Write us at [email protected] and a real person reads it.
Atendemos en español también.